Acceptable Use Policy
Revision date: June 28, 2011
As a provider of web site hosting and other
Internet-related services, SpotVPS offers its
customer (also known as "Subscribers") and their customers and users
the means to acquire and disseminate a wealth of public, private, commercial
and non-commercial information. SpotVPS respects that
the Internet provides a forum for free and open discussion and dissemination of
information. However, when there are competing interests at issue, SpotVPS reserves the right to take certain preventive or
corrective actions. In order to protect these competing interests, SpotVPS has developed an Acceptable
Use Policy ("AUP"), which supplements and explains certain
terms of each customer's respective service agreement, and is intended as a
guide to the customer's rights and obligations when using SpotVPS'
services. This AUP will be revised from time to time.
One important aspect of the
Internet is that no one party owns or controls it. This fact accounts for much
of the Internet's openness and value, but it also places a high premium on the
judgment and responsibility of those who use it, both in the information they
acquire and in the information they disseminate to others. When subscribers
obtain information through the Internet, they must keep in mind that SpotVPS cannot monitor, verify, warrant or vouch for the
accuracy and quality of the information they acquire. For this reason, the
subscriber must exercise his or her best judgment in relying on information
obtained from the Internet, and also should be aware that some material posted
to the Internet may be sexually explicit or otherwise offensive. Because SpotVPS cannot monitor or censor the Internet, and will not
attempt to do so, SpotVPS cannot accept any
responsibility for injury to its subscribers resulting from inaccurate,
unsuitable, offensive or illegal Internet communications.
When subscribers disseminate
information from the Internet, they must keep in mind that SpotVPS
does not review, edit, censor or take responsibility for any information its
subscribers may create. When users place information on the Internet, they have
the same liability as other authors for copyright infringement, defamation and
other harmful speech. Also, because the information created is carried over SpotVPS' network and may reach a large number of people,
including both subscribers and non-subscribers of SpotVPS,
subscribers' postings to the Internet may affect other subscribers and may
affect SpotVPS' goodwill, business, reputation or
operations. For these reasons, subscribers violate SpotVPS
policy and the Service Agreement when they, their customers, affiliates or
subsidiaries engage in the following prohibited activities:
Spamming:
Sending unsolicited bulk and/or commercial information over the Internet. It is
not only harmful because of its negative impact on consumer attitudes toward SpotVPS, but also because it can overload SpotVPS' network and disrupt service to SpotVPS'
subscribers. Also, maintaining an open SMTP relay is prohibited. When a
complaint is received, SpotVPS will investigate and
shutdown the account that is SPAMing. A $250 charge
for violating this policy will be charged to the person initiating the SPAM.
Furthermore SpotVPS reserves the right to prosecute
for this violation. A $1.00 charge will be assessed PER EMAIL sent should SpotVPS choose to pursue and prosecute. By default, a 200
email limit per day is in place.
Audio/Video Streaming:
Audio/Video Streaming is not hosting friendly. As such, SpotVPS
does not allow any streaming of audio or video content. Offending accounts will
be suspended without noticed or terminated.
Adult-Oriented Content:
SpotVPS does not allow adult content and will
suspend/terminate any offending account.
Obscene Speech or
Materials:
Using SpotVPS' network to advertise, transmit, store,
post, display, or otherwise make available child pornography or obscene speech
or material is prohibited. SpotVPS is required by law
to notify law enforcement agencies when it becomes aware of the presence of
child pornography on or being transmitted through its network.
Defamatory or Abusive
Language:
Using SpotVPS' network as a means to transmit or post
negative, defamatory, harassing, abusive or threatening language.
Forging of Headers:
Forging or
misrepresenting message headers, whether in whole or in part, to mask the
originator of the message.
Illegal or Unauthorized
Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks
belonging to another party, or attempting to penetrate security measures of
another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted
system penetration (i.e., port scan, stealth scan or other
information-gathering activity).
Distribution of Internet
Viruses, Worms, Trojan Horses, Warez, Torrents or Other Destructive Activities:
Distributing information regarding the creation of and sending Internet
viruses, worms, Trojan horses, pinging, flooding, mail bombing, denial of
service attacks, warez, or torrents. Also, activities that disrupt the use of or interfere with the
ability of others to effectively use the network or any connected network,
system, service or equipment.
Facilitation a Violation
of this AUP:
Advertising, transmitting or otherwise making available any software, program,
product or service that is designed to violate this AUP, which includes the
facilitation of the means to spam, initiation of pinging, flooding, mail
bombing, denial of service attacks and piracy of software.
Export Control
Violations:
Exporting encryption software over the Internet or otherwise, to points outside
the United States.
Usenet Groups:
SpotVPS reserves the right not to accept postings
from newsgroups where we have actual knowledge that the content of the
newsgroup violates the AUP.
Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but not
limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging
credit cards and pirating software.
Other Activities:
Engaging in activities, whether lawful or unlawful, that SpotVPS
determines to be harmful to its subscribers, operations, reputation,
goodwill or customer relations.
As we have pointed out, the
responsibility for avoiding harmful activities just described rests primarily
with the subscriber. SpotVPS will not, as an ordinary
practice, monitor the communications of its subscribers to ensure that the comply with SpotVPS' policy or
applicable law. However, when SpotVPS becomes aware
of harmful activities, it may take any action to stop the harmful activity,
including, but not limited to, removal of information, shutting down a web
site, implementing screening software designed to block offending
transmissions, denying access to the Internet, or any other action deemed
appropriate by SpotVPS.
SpotVPS is also aware that many of its
subscribers are themselves providers of Internet services,
and that information reaching SpotVPS' facilities
from those subscribers may have originated from a customer of the subscriber or
from another third party. SpotVPS does not require
its subscribers who offer Internet services to monitor or censor transmissions
or web sites created by customers of its subscribers. SpotVPS
reserves the right to directly take action against a customer of its
subscribers. Also, SpotVPS may take action against
the SpotVPS' subscriber because of activities of a
customer of the subscriber, even though the action may affect other customers
of the subscriber. Similarly, SpotVPS anticipates
that subscribers who offer Internet services will cooperate with SpotVPS in any corrective or preventive action that SpotVPS deems necessary. Failure to cooperate with such
corrective or preventive measures is a violation of SpotVPS
policy.
SpotVPS will not intentionally monitor private
electronic mail messages sent or receive by its subscribers, unless required to
do so by law, governmental authority or when public safety is at stake. SpotVPS may, however, monitor its service electronically to
determine that its facilities are operating satisfactorily. Also, SpotVPS may disclose information, including, but not
limited to, information concerning a subscriber, a transmission made using our
network, or a web site, in order to comply with a court order, subpoena,
summons, discovery request, warrant, statute, regulation or governmental
request. SpotVPS assumes not
obligation to inform the subscriber that subscriber information has been provided
and, in some cases, may be prohibited by law from giving such notice. Finally, SpotVPS may disclose subscriber information or information
transmitted over its network where necessary to protect SpotVPS
and others from harm, or where such disclosure is necessary to the proper
operation of the system. However, SpotVPS will never
sell information to other services or outside companies.
SpotVPS expects that its subscribers who provide
Internet services to others will comply fully with all applicable laws concerning
the privacy of online communications. A subscriber's failure to comply with
those laws will violate SpotVPS policy. Finally, SpotVPS wishes to emphasize that, in signing the Service
Agreement, subscribers indemnify SpotVPS for any
violation of the Service Agreement, law or SpotVPS
policy resulting in loss to SpotVPS or the bringing
of any claim against SpotVPS by any third party. This
means that, if SpotVPS is sued because of a
subscriber's or customer of a subscriber's activity, the subscriber will be
responsible for payment of any damages awarded against SpotVPS,
plus costs and reasonable attorney's fees.
We hope this AUP is helpful in
clarifying the obligations of Internet users, including SpotVPS
and its subscribers, as responsible members of the Internet. Any complaints
about a subscriber's violation of this AUP should be sent to sales@spotvps.com.